Reset Cisco Wireless AP to factory defaults

This post describes the procedure to reset the Cisco Wireless AP to factory defaults; you will need to connect a console cable to the AP in order to complete the procedure.

  • Connect the console cable
  • Unplug the power or network cable if connected to a POE switch
  • Press and hold the Mode button
  • Plug the power back into the AP
  • Wait until the output on the console says button is pressed. Wait for button to be released…
  • Once that message is displayed release the button and allow the AP to boot

You should now be at the ap: prompt

  • Type dir flash:
  • Enter the command delete flash:private-multiple-fs
  • Press y when prompted
  • Type reset to reboot the AP

After the AP has rebooted login to the AP using the default username/password (the password is case sensitive, upper case C):-

Username: Cisco
Password: Cisco

The enable password is the same password.

Once logged in, the hostname of the AP should be the MAC address

On the WLC WebGUI, under the AP Join Stats you should be able to confirm that the MAC address of the AP is Joined.

If you do have access to the CLI of an AP but wish to reset the configuration, use either of the 2 commands below depending on the mode of the device CAPWAP/LWAPP:-

clear capwap private-config
clear lwapp private-config



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