CheckPoint Error – “Installation Failed. Load on Module failed – failed to load Security Policy”

I’ve been assisting a customer with a problem with a new CheckPoint 2200 series appliance. The new gateway was successfully deployed and Locally Managed (gateway and management) with a basic firewall rule-set configured. The rule-set was pushed and developed over the course of the day but a subsequent policy pushed would result in the error “Installation Failed. Load on Module failed – failed to load Security Policy”.

Various troubleshooting was performed but when the command “fw fetch localhost” was run, the error returned revealed the exact cause of the issue.

The appliance was standalone and NOT a member of a cluster, the license file although correct for the mac address of the appliance was for “High Availabiliy”. Checking on the usercenter revealed the gateway was actually purchased as an HA appliance, hence the problem. Thankfully we had a spare appliance not licensed for HA

2 thoughts on “CheckPoint Error – “Installation Failed. Load on Module failed – failed to load Security Policy””

  1. Hey there,

    We received 3 new Checkpoint 4600 appliances last week 2 of which will be an HA pair.

    Configured the first firewall to be standalone and started building policies etc (I’m new to checkpoint btw) and thought I might as well try upgrading from R75.4 to R76 before I go any further.

    After the upgrade I could no longer install a policy and received the same message you had “Installation Failed. Load on Module failed – failed to load Security Policy”

    Anyway – all day searching through the forums and found nothing of any use, even restored the firewall to factory settings and tried again, but hit the same problem.

    Thought I’d have one more search online and found this post – went straight onto the licence page in the customer portal and spotted that this firewall had been the intended HA appliance.

    Anyway – cut a long story short, this post put me on the right track, just when I was ready to give up so thank you very much for taking the time to put it up.

    Cheers

    Paul

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